@justej
Several orders with them. They are only about 2+ hours from where I live in PA.
1) There is always a 24-hour delay on the order, ship, and getting tracking but things still ship.
2) If you check their site they drop ship some items from out in Arkansas so things like Betterdry take a bit longer but still fast.
3) The money-back thing does save you money.
4) If you don't use the Honey plugin for crome, Start using it. Saves about $5 for each order.
5) If you can use auto-order then do it as that is another 5% savings.