Garry. Heard good and bad about the VA's medical care. Got the paperwork and have been afraid to try it. In the past, my former employer has used anything they can to dump retired employees on another system so they (the employer and their "Third Party Administrator") one pays less out of their designated funds, and the other makes more profit on their contract, respectively. It's a long, expensive trip to the VA, here, too. Friends that go there report mostly good experience, but not the kind of care I need, so there is that.
If you are a member of the VFW or the America Legion, some posts can offer help with straightening out paperwork. Remember Agent Orange? The V and the Legion spent endless time helping turn that around.
Take care. Stay Safe.