I’m so sorry, I HATE sitting there just waiting... I’ve spent so much time in ER’s & waiting offices I’ve burned through 5 Nook e-readers in the last three years alone. We’re at a point I just have my wife drop me off, it’s just too hard on her to helplessly sit by and watch me suffer.
I would write a certified letter to the President / CEO and explain the HELL this jerk has put you through. If I hadn’t I’d be paralyzed from the neck down right now or dead, I am deadly serious. You MUST be your own advocate, nobody else seems to care anymore unless it’s billable.
On the lighter side, I guess it’s a little better than sitting on the dock like that now toe-less other Florida Man!
I’ll be thinking about you, hang in there...