Good! Hopefully, they got it before your pipes froze!
Our house is "winterizeable", but it takes about half a day to drain, blow out any lurking water, etc. Did it twice, the 1st winters we moved here. I so do not want to have to do that again....
Hey DPCARE! Electric heat might be cheaper than a plumber to fix burst pipes. We pay 17cents/kW. Yuck.